{
  "userInfo": [
    {
      "id": 1,
      "customerName": "Alice BAKERSON",
      "userName": "Support1",
      "contactType": "phone",
      "callDuration": "15m",
      "contactedDate": "2024-06-08",
      "outcome": "Resolved",
      "notes": "Customer issue resolved on first call.",
      "name": "Alice Johnson",
      "phone": "555-123-4567",
      "email": "alice.johnson@example.com",
      "lastContacted": "2024-06-08",
      "status": "Completed"
    },
    {
      "id": 2,
      "customerName": "Bob",
      "userName": "Support2",
      "contactType": "email",
      "callDuration": "N/A",
      "contactedDate": "2024-06-09",
      "outcome": "Follow-up",
      "notes": "Sent follow-up email, awaiting response.",
      "name": "Bob Smith",
      "phone": "555-987-6543",
      "email": "bob.smith@example.com",
      "lastContacted": "2024-06-09",
      "status": "Pending"
    },
    {
      "id": 3,
      "customerName": "Charlie",
      "userName": "Support3",
      "contactType": "chat",
      "callDuration": "10m",
      "contactedDate": "2024-06-10",
      "outcome": "Escalated",
      "notes": "Escalated to Tier 2 support.",
      "name": "Charlie Brown",
      "phone": "555-555-5555",
      "email": "charlie.brown@example.com",
      "lastContacted": "2024-06-10",
      "status": "Escalated"
    },
    {
      "id": "kjshjkhkjvwjkbrkv",
      "customerName": "Santa",
      "userName": "Support4",
      "contactType": "phone",
      "callDuration": "N/A",
      "contactedDate": "2024-01-02",
      "outcome": "Contacted",
      "notes": "Reached out to Santa for project update.",
      "name": "Santa Claus",
      "phone": "999-234-1243",
      "email": "elbow@semesamestreet.com",
      "lastContacted": "2024-01-02",
      "status": "Permitting"
    },
    {
      "id": 5,
      "customerName": "Diana",
      "userName": "Support5",
      "contactType": "phone",
      "callDuration": "8m",
      "contactedDate": "2024-06-11",
      "outcome": "Resolved",
      "notes": "Provided installation update.",
      "name": "Diana Prince",
      "phone": "555-222-3333",
      "email": "diana.prince@example.com",
      "lastContacted": "2024-06-11",
      "status": "Completed"
    },
    {
      "id": 6,
      "customerName": "Eve",
      "userName": "Support6",
      "contactType": "email",
      "callDuration": "N/A",
      "contactedDate": "2024-06-12",
      "outcome": "Pending",
      "notes": "Waiting for customer documents.",
      "name": "Eve Adams",
      "phone": "555-333-4444",
      "email": "eve.adams@example.com",
      "lastContacted": "2024-06-12",
      "status": "Pending"
    },
    {
      "id": 7,
      "customerName": "Frank",
      "userName": "Support7",
      "contactType": "chat",
      "callDuration": "12m",
      "contactedDate": "2024-06-13",
      "outcome": "Resolved",
      "notes": "Explained billing process.",
      "name": "Frank Miller",
      "phone": "555-444-5555",
      "email": "frank.miller@example.com",
      "lastContacted": "2024-06-13",
      "status": "Completed"
    },
    {
      "id": 8,
      "customerName": "Grace",
      "userName": "Support8",
      "contactType": "phone",
      "callDuration": "20m",
      "contactedDate": "2024-06-14",
      "outcome": "Escalated",
      "notes": "Customer requested supervisor.",
      "name": "Grace Hopper",
      "phone": "555-555-6666",
      "email": "grace.hopper@example.com",
      "lastContacted": "2024-06-14",
      "status": "Escalated"
    },
    {
      "id": 9,
      "customerName": "Henry",
      "userName": "Support9",
      "contactType": "email",
      "callDuration": "N/A",
      "contactedDate": "2024-06-15",
      "outcome": "Follow-up",
      "notes": "Sent contract for signature.",
      "name": "Henry Ford",
      "phone": "555-666-7777",
      "email": "henry.ford@example.com",
      "lastContacted": "2024-06-15",
      "status": "Pending"
    },
    {
      "id": 10,
      "customerName": "Ivy",
      "userName": "Support10",
      "contactType": "chat",
      "callDuration": "5m",
      "contactedDate": "2024-06-16",
      "outcome": "Resolved",
      "notes": "Answered warranty question.",
      "name": "Ivy Green",
      "phone": "555-777-8888",
      "email": "ivy.green@example.com",
      "lastContacted": "2024-06-16",
      "status": "Completed"
    }
  ],
  "userAuth": [
    {
      "id": 1,
      "userName": "vince.payne@fireflysolar.ca",
      "passwordHash": "$2b$12$eIXh0l1Q8Q9QJ9QJ9QJ9QeIXh0l1Q8Q9QJ9QJ9QJ9QJ9QJ9QJ9QJ9",
      "role": "admin",
      "lastLogin": "2024-06-08T10:00:00Z",
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": "2024-06-01T09:00:00Z"
    },
    {
      "id": 2,
      "userName": "jane.doe@example.com",
      "passwordHash": "$2b$12$abcdefabcdefabcdefabcdefabcdefabcdefabcdefabcdefabcdefab",
      "role": "support",
      "lastLogin": "2024-06-09T11:00:00Z",
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": "2024-06-02T09:00:00Z"
    },
    {
      "id": 3,
      "userName": "michael.smith@example.org",
      "passwordHash": "$2b$12$123456789012345678901234567890123456789012345678901234",
      "role": "support",
      "lastLogin": "2024-06-10T12:00:00Z",
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": "2024-06-03T09:00:00Z"
    },
    {
      "id": 4,
      "userName": "lucy.lee@demo.net",
      "passwordHash": "$2b$12$zyxwvutsrqponmlkjihgfedcba9876543210zyxwvutsrqponmlkj",
      "role": "admin",
      "lastLogin": null,
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": "2024-06-04T09:00:00Z"
    },
    {
      "id": 5,
      "userName": "oliver.jones@samplemail.com",
      "passwordHash": "$2b$12$poiuytrewqlkjhgfdsamnbvcxz0987654321poiuytrewqlkjhgfd",
      "role": "support",
      "lastLogin": null,
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": "2024-06-05T09:00:00Z"
    },
    {
      "id": 6,
      "userName": "emma.wilson@mytest.org",
      "passwordHash": "$2b$12$asdfghjklqwertyuiopzxcvbnm1234567890asdfghjklqwertyui",
      "role": "support",
      "lastLogin": null,
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": "2024-06-06T09:00:00Z"
    },
    {
      "id": 7,
      "userName": "liam.brown@nowhere.com",
      "passwordHash": "$2b$12$qwertyuiopasdfghjklzxcvbnm0987654321qwertyuiopasdfghjk",
      "role": "support",
      "lastLogin": null,
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": "2024-06-07T09:00:00Z"
    },
    {
      "id": 8,
      "userName": "testuser",
      "passwordHash": "763e77cde857ab552bde1e7bd155f592c237d76bb509ffc80fc5a3870b763370a330aed0ddaad92e0588d0bddb055a3fdcce7178646277e93395633b0c0c4291",
      "role": "admin",
      "lastLogin": "2025-06-19T14:26:24.512184",
      "isActive": true,
      "failedLoginAttempts": 0,
      "createdAt": null
    }
  ]
}